Jennifer Roberts is a dedicated healthcare professional with over 26 years of experience in longterm care, patient advocacy, and healthcare regulations. Her journey in healthcare began from a deeply personal place, caring for her beloved grandparents, whose experiences with illness ignited her passion for senior care. Since earning her CNA certification in 1998, Jennifer has continually expanded her expertise, becoming dementia and Alzheimer’s certified, a med tech, and a patient care advocate committed to improving the quality of life for seniors.

Throughout her career, Jennifer has taken on leadership roles, mentoring staff, coordinating care, and ensuring compliance with CMS, HIPAA, OSHA, and other healthcare regulations. She holds a Bachelor’s degree in Healthcare Administration, specializing in Long-Term Care, and has extensive training in MAR, EHR systems, and medication management. She is deeply passionate about personalized, compassionate care, believing that every senior deserves dignity, comfort, and support.

Beyond her professional life, Jennifer has been happily married for over 25 years and cherishes her role as a mother of three and grandmother to three. She loves cooking, hosting family gatherings, and spoiling her grandchildren. Her dedication to caregiving extends beyond her career as she has personally cared for family members battling Alzheimer’s, cancer, and mental health conditions, ensuring they received the love and attention they deserved.

Jennifer is excited to continue her work at Serenity Empire, where she looks forward to making a meaningful impact in the lives of seniors and their families.

Kazem Muhsen, Director of Maintenance at Serenity Empire, brings over 32 years of extensive experience in construction and property management. His expertise spans building residential homes, apartment complexes, and overseeing large-scale projects, including the construction of two churches. Kazem’s hands-on knowledge and dedication to quality craftsmanship have established him as a trusted leader in his field.

Since joining Serenity Empire in 2019, Kazem has worked closely with the organization’s leadership, managing all construction-related projects and ensuring that facilities are maintained to the highest standards. His role as Maintenance Director encompasses not only the upkeep of the organization’s properties but also the strategic planning and execution of renovations and new developments. With his deep industry experience and unwavering commitment to excellence, Kazem plays a critical role in shaping the infrastructure and environment that supports Serenity Empire’s mission of care and service.

Originally from Birmingham, Alabama, Veneshia relocated to Marietta, Georgia, in 2013 to pursue both personal and professional growth. She earned her associate’s degree in psychology from Lawson State Community College in 2010, which sparked a passion for supporting others and creating positive environments. This educational background has played a key role in shaping her approach to both her career and personal life.

Since moving to Georgia, Veneshia has gained valuable experience across various fields, including warehouse logistics, apartment staffing, caregiving, leasing, and customer service. In 2018, she found her true calling at Serenity Empire in Marietta, where she has had the privilege of growing alongside an incredible community. Over the past seven years, Veneshia has progressed from a Concierge/Caregiver to a full-time Concierge, eventually transitioning into her current role as Business Office Manager. In this capacity, she manages the daily administrative operations, financial records, staff coordination, office supplies, and communication between residents, families, and the team, ensuring a smooth and welcoming environment for everyone at Serenity Empire.